Privacy policy

At Enfe ("Enfe", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account information
  • Payment-related information (processed securely through third-party payment providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details
  • Shipping information

Technical Information

  • IP address
  • Browser type and device information
  • Website usage data
  • Cookies and analytics information

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Manage your customer account.
  • Deliver products and services.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve website functionality and user experience.
  • Prevent fraud and unauthorized activities.
  • Send promotional emails, newsletters, and special offers where permitted by law.

3. Payment Security

Enfe does not store your complete payment card information on our servers. All payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security practices.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only when necessary with:

  • Shipping and logistics partners.
  • Payment processing providers.
  • Website hosting and technical service providers.
  • Government or regulatory authorities where required by applicable law.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality.
  • Remember your preferences.
  • Analyze website traffic and performance.
  • Provide a better shopping experience.

You may disable cookies through your browser settings. However, doing so may affect certain features and functionality of the website.

6. Data Security

We implement appropriate technical, administrative, and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information.
  • Correct inaccurate or incomplete information.
  • Update your account details.
  • Request deletion of your personal information where legally permitted.

To exercise any of these rights, please contact us using the details provided below.

8. Marketing Communications

If you subscribe to our marketing communications, you may receive promotional emails, newsletters, or exclusive offers from Enfe. You may opt out at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and products are intended for individuals aged 18 years or older, or for use under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon publication. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Enfe
Happiness of Nutrition HON Foods LLC
Office # M-11, Bin Shabib Mall
Dubai, United Arab Emirates

Website: https://myenfe.com
Email: hello@myenfe.com
Phone: +971 55 9656123